Voice-first engagement — analytics platform / RW

Turn conversations into data.
Reach people everywhere.

Real-time data collection and large-scale voice campaigns for governments, NGOs, and companies — on any mobile phone, even without smartphones, internet, or literacy.

Any phone / IVR + SMS / Real-time insight

LIVE CAMPAIGN — MATERNAL HEALTH FOLLOW-UPRUNNING
CALLS PLACED12,480
COMPLETED11,856
RESPONSE RATE95.0%
DISTRICTS REPORTING27 / 30

How it works

Simple for citizens. Powerful for decision-makers.

01

Design

We help you design surveys, training, or campaigns tailored to your audience and objectives.

Q1 — ATTENDED VISIT?1=YES / 2=NO
Q2 — WEEKS PREGNANTKEYPAD ENTRY
Q3 — ANY DANGER SIGNS?VOICE NOTE
FLOW STATUSAPPROVED ✓
02

Deploy

Livacta reaches people automatically through voice calls or SMS, in local languages, on any phone.

CALLS PLACED12,480
CHANNELVOICE + SMS FALLBACK
LANGUAGEKINYARWANDA
DEVICE REQUIREDANY MOBILE PHONE
03

Listen

Citizens respond using simple keypresses or voice input — no apps, no data bundles.

▶ "PRESS 1 FOR YES, 2 FOR NO"
CALLER INPUT[ 1 ] PRESSED
▶ "HOW MANY WEEKS…"
CALLER INPUT[ 3 ][ 2 ] PRESSED
04

Analyze

Responses are processed instantly into dashboards, trends, and indicators.

RESPONSE RATE95.0%
PROCESSING LAGNEAR REAL-TIME
05

Act

Decision-makers receive clear, decision-ready insights they can act on immediately.

ALERT — GASABO DISTRICTVISITS DOWN 12%
DECISION MEMOSENT TO PROGRAM LEAD
FOLLOW-UP CAMPAIGNSCHEDULED — WK 34

Platform capabilities

A voice-first platform built for real-world conditions

Livacta uses basic mobile phones, voice calls, and SMS to reach people at scale, collect structured data, and transform responses into actionable insights — without requiring smartphones, internet access, or literacy.

01

Telecom integration for national reach

GATEWAY — MTN RWANDA● CONNECTED
GATEWAY — AIRTEL● CONNECTED
DELIVERY SUCCESS99.2%
COVERAGENATIONWIDE — ANY PHONE

Designed to integrate with gateways and telecom infrastructure for reliable delivery.

CARRIER GATEWAYSVOICE + SMSRELIABLE DELIVERY
02

Automated IVR surveys & outreach

→ OUT +250 78• ••• ••3ANSWERED 00:41
→ OUT +250 72• ••• ••8ANSWERED 00:38
→ OUT +250 73• ••• ••1RINGING…
← IN +250 79• ••• ••6SURVEY Q3 / 8
QUEUE12,480 SCHEDULED

Run inbound and outbound voice flows, structured surveys, and rapid feedback loops — at scale.

INBOUNDOUTBOUNDMULTI-STEP SURVEYS
03

Voice-based training in local languages

LESSON 04 / 12▶ PLAYING
LANGUAGEKINYARWANDA
COMPLETION87% OF LEARNERS

Deliver audio lessons and learning journeys designed for low-connectivity and low-literacy contexts.

AUDIO LESSONSLOCAL LANGUAGESNO LITERACY NEEDED
04

Real-time dashboards & analytics

RESPONSE RATE95.0%
DISTRICTS REPORTING27 / 30
LAST UPDATE14s AGO

Turn engagement into trends, indicators, and decision-ready insights — not just raw data files.

LIVE INDICATORSTRENDSEXPORTS
05

Reusable infrastructure

MATERNAL HEALTH FOLLOW-UP● LIVE
CIVIC EDUCATION Q3QUEUED
AGRI MARKET PRICESTEMPLATE
NEW CAMPAIGN FROM TEMPLATEDAYS, NOT MONTHS

Deploy multiple programs and campaigns without rebuilding from scratch each time.

MULTI-PROGRAMTEMPLATESFAST REDEPLOY

Built for mission-driven organizations

Trusted by leading organizations

From governments to NGOs, health programs to education initiatives — Livacta powers voice-first engagement where it matters most.

MOHMinistry of Health — Rwanda
RDBRwanda Development Board
unicefFor every child — Rwanda
The World BankIBRD · IDA
USAIDFrom the American people
DOTDigital Opportunity Trust
WHOWorld Health Organization
gizGerman development cooperation
one acre fundFarmers first
MinagriMinistry of Agriculture
RGBRwanda Governance Board
Mastercard FoundationYoung Africa works

Why organizations choose Livacta

Move faster. Spend less. Know instantly.

What a phone call does better than field surveys

10x faster than field surveys

Deploy campaigns in hours, not weeks. Get results in real-time instead of waiting for manual data entry.

60% cost reduction

Eliminate enumerator costs, transport expenses, and manual data processing overhead.

Instant insights

Live dashboards, exportable reports, and API access mean your data is always decision-ready.

500K+

CITIZENS REACHED

50+

ACTIVE CAMPAIGNS

95%

RESPONSE RATE

<5MIN

AVERAGE CALL TIME

Reviews

Hear it from the teams on the ground

Livacta helped us reach over 10,000 farmers in rural districts with just basic phones. The real-time dashboards gave us insights we could act on immediately.

Sarah Mukandori

PROGRAM DIRECTOR — RWANDA AGRICULTURAL BOARD

We cut our data collection costs by 60% and got results in days instead of weeks. The voice-first approach meant we could include everyone, regardless of literacy level.

Dr. Jean-Pierre Nsabimana

M&E LEAD — MINISTRY OF HEALTH

The platform is incredibly easy to use. We were able to launch a citizen feedback campaign in under 48 hours and reached over 5,000 respondents in the first week.

Grace Uwimana

COMMUNITY ENGAGEMENT OFFICER — UNICEF RWANDA

FAQ

Frequently asked questions

Any phone — from basic feature phones to smartphones. Livacta reaches people through ordinary voice calls and SMS, so respondents don't need internet access, data bundles, or apps of any kind.

Most campaigns can be designed and deployed within 24-48 hours. Our platform includes templates and voice recording tools to help you get started quickly. For complex multi-language campaigns, setup may take a few days.

Yes. Livacta applies high-level security practices suitable for government and donor environments, including role-based access, scoped analytics portals, and auditable campaign records. Detailed security documentation is available on request.

Campaigns run in the languages your audience speaks — starting with Kinyarwanda and English, and extending to any language you can record voice prompts in. Audio-first prompts make flows accessible regardless of literacy level.

Pricing is tailored to your workspace and program scale: a platform subscription plus usage-based charges such as call minutes, billed in arrears. Contact us for a quote that fits your campaign volumes.

Yes. Data can be exported to the formats your team already uses (XLSX, PDF), and dashboards and API access keep your reporting and M&E systems up to date. We also integrate with telecom gateways for national reach.

Still have questions? Contact our team

Contact

In a data-driven economy, decisions should not wait for field reports

Tell us what you're trying to measure or improve — we'll show you how Livacta can reach your audience and turn engagement into insight.

Prefer email? Write to us at hello@livacta.com

Works anywhere / Any phone, any network